Please contact me to discuss and see details about my work with athenahealth.
I specifically provided UX/UI design for Collector, athena's medical billing and practice management. Collector provides solutions for users in central billing offices in large enterprise practices as well as small independent medical practices.
Within Collector, I lead design for the Streamline program collaborating with product managers, user researchers, copywriters, and developers. Additionally, I participated in usability sessions with clients and organized feedback for the team. My goals encompassed:
- Simplifying processes for billing specialists with guided workflows
- Information hierarchy, surfacing the right work at the right time
- Reducing the effort for users to get to their tasks
My design deliverables included design briefs, sketches, storyboards, wireframes, user workflows, mockups, and interactive prototypes for usability sessions.